Terms and Conditions

Welcome to PLUTO FLOWERS AND GIFTS TR LLC. By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully:

1. Introduction
   All products and services provided by PLUTO FLOWERS AND GIFTS TR LLC are subject to these terms and conditions.
2. Placing Orders
   By placing an order through our website, you agree to pay the full amount of the order as indicated, including delivery charges.
3. Pricing and Payment
   All prices on the website are accurate at the time of listing. We reserve the right to modify prices at any time without prior notice.
4. Delivery
   We are committed to delivering orders in accordance with our delivery policy. Delivery times may vary based on location and product availability.
5. Cancellations and Refunds
   You may cancel your order or request a refund according to our cancellation and refund policies.
6. Intellectual Property Rights
   All intellectual property rights related to the products and content on our website belong to PLUTO FLOWERS AND GIFTS TR LLC and may not be reproduced without permission.

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Privacy Policy

At PLUTO FLOWERS AND GIFTS TR LLC, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

1. Information Collection
   We collect only the necessary information to process your order or enhance your experience on our website.
2. Information Use
   We use the information to provide the requested products and services, manage accounts, and send promotional communications where consent is given.
3. Information Protection
   We are committed to safeguarding your personal information by using appropriate security measures such as encryption and confidentiality protocols.
4. Information Sharing
   We will not share your personal information with third parties except where necessary to fulfill your order or comply with the law.

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Refund Policy

At PLUTO FLOWERS AND GIFTS TR LLC, we strive to ensure customer satisfaction with our products. However, if you are not happy with your order, you can request a refund under the following conditions:

1. Timeframe
   You may request a refund within 7 days of receiving the order.
2. Conditions
   The products must be undamaged and in their original condition.
3. Refund Process
   Refunds will be issued to the original payment method within 14 business days of receiving the returned order.

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Cancellation Policy

We understand that plans may change, so PLUTO FLOWERS AND GIFTS TR LLC offers a flexible cancellation policy:

1. Cancellation Before Delivery
   Orders can be canceled at least 12 hours before the scheduled delivery.
2. Cancellation After Delivery
   Once the order has been delivered, it cannot be canceled, but a refund can be requested under the refund policy.

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Delivery Policy

At PLUTO FLOWERS AND GIFTS TR LLC, we are committed to providing fast and efficient delivery to our customers:

1. Delivery Timeframe
   Orders are delivered within 1-3 business days, depending on the customer’s location.
2. Delivery Charges
   Delivery fees are based on the customer’s location and are displayed during the checkout process.
3. Delivery Hours
   Deliveries are made during regular business hours. Delivery times may vary during holidays.

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Returns Policy

We are committed to customer satisfaction, which is why PLUTO FLOWERS AND GIFTS TR LLC offers a clear returns policy:

1. Returnable Products
   Products that are damaged or unsatisfactory can be returned or exchanged within 7 days of receiving the order.
2. Return Conditions
   Products must be unused and in their original condition to be eligible for a return.
3. Returns Process
   Returns can be issued as either a refund or a product exchange, depending on the customer’s preference.